Individual Web portal logins

Every user on the system can log in and manage their own calls, extensions and call recordings.(Recording on £9.50 and above)

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Unlimited free calling between extensions

All calls made between extensions on the system are free of charge

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Unlimited concurrent inbound/outbound calling.

There is no limit on the number of calls that can be made through the system at any one time

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No restrictions on extension location

Log into your SIP extension from wherever is most convenient for each user

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Company wide directory and speed dial system

Accessible from web portal or directly from the phone handsets

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Multiple 'Call Hunting' groups

Configure as many hunt groups as you need to route your calls as efficiently as possible

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Inbound call blocking

Block unwanted spam callers from calling your business

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Voicemails delivered as emails

If someone leaves a message/you do not answer their call we will ensure that you receive the details in a media file to the email address of your choice

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Time of day based routing

Route inbound calls depending on the time of day, day of the week or even the weekend. Multiple time zone support is also available

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Call routing based on inbound caller ID

Prioritise calls from certain customers to route them to specific agents or queuing systems

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Instantly changeable voicemail messages per extension

In the admin portal, you can record a new message and have it live on your system at the touch of a button

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Outbound Caller ID masking

Allows you to disable the display of your caller ID

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Instantly changeable automated attendant system

Give a professional edge with an automated answering system and route calls to the right team

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UK geographic, national and international inbound number hosting

We can supply and host telephone numbers in 60+ countries

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Full redundancy across the UK & EU

Failure tolerant system is hosted in London and Amsterdam. Calls will continue to work inbound and outbound in the event of a failure

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Call divert, transfer and hold

The system allows you to divert calls to a telephone number of your choice without giving the caller your details